Amazon updates its performance review system to require corporate employees share specific work achievements.

As wonderful as the internet can be, I feel like it lies to us every day. Fake reviews—seemingly legitimate assessments created by a seller or someone paid by them—are becoming harder to spot. The ...

Reviews have been a cornerstone of Amazon since it introduced them on its platform back in 1995. At the time, the move was controversial, according to Rebecca Mond, head of external relations for ...

GREENSBORO, N.C. — Customers are constantly looking for insights into which products, brands, or services they can trust before purchasing anything. In a recent survey, 43% of people in the U.S. said ...

Thinking of trusting those glowing Amazon reviews? Think again. A recent investigation by U.K.-based consumer watchdog Which? as reported by The Telegraph exposes a disconcerting trend—some Amazon ...

Amazon is asking employees to submit three to five accomplishments for its performance review process, Forte. This marks a ...

Amazon announced this morning it will begin to leverage generative AI to help customers better understand what customers are saying about a product, without necessarily having to read through dozens ...