Apple U.S. retail store employees now get a minimum of 12 hours between shifts, up from 10 hours. And they won’t have to work more than five days in a row. These are just two of the changes Apple is ...

Apple Inc., will reportedly make work schedules for its retail staff more flexible. According to Bloomberg News, citing employees with knowledge of the plans, the company told workers that some ...

Learn how to easily schedule your Genius Bar appointment for demos, workshops, or repairs Reviewed by Jessica Kormos Use the Apple Support app to quickly schedule a Genius Bar appointment for any of ...

As we reported earlier this month, Apple today has updated its online website with deeper integration with its appointment scheduling services for the Genius Bar and in-store workshops. This change ...

Employees' concerns include work-life balance, unpredictable scheduling, and wages lower than living costs.

Apple appears to be rolling out a new iOS app called Support that works on iPhone and iPad. Support for iOS includes helpful links to support articles as well as access to AppleCare services. Here’s ...

The iPhone Upgrade program is intended to give people the ability to get Apple's new phone every year, shortly after release. Problems with the pre-order process overnight are leading people to ...