Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation from next month. Ofgem said tougher smart meter rules will come into force ...

Energy regulator Ofgem has made an announcement ...

Under new rules customers will receive £40 if they wait more than six weeks for an installation if an appointment fails due to a supplier fault, or if a reported smart meter problem is not met with a ...

Ofgem said tougher smart meter rules will come into force from February, having originally announced a review last March.