I have to share something with all of you. I not only consider Jeff Lyons – @usedwigs on Twitter – to be a friend, he’s also a modern-day philosopher. Case in point, he once said that the best thing ...

[Editor’s note: Learn about the basics of CRM and analytics straight from the experts. Below is a press release from IMMAP.] MANILA, Philippines – The second installment of IMMAP x CDM’s Web ...

Successful CRM implementations may seem more common these days than they’ve been in the past, but that’s no reason to be any less vocal in applauding excellence. The quartet of companies you’ll meet ...