Upgrade will result in new customer account numbers and improvement in the way ComEd serves customers CHICAGO--(BUSINESS WIRE)-- This week, ComEd plans to launch a large-scale initiative to update its ...

Oracle (US), SAP (Germany), IBM (US), Wipro (India), Hansen Technologies (Australia), Engineering Group (Italy), Gentrack (New Zealand), Minsait (Spain), CSG ...

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA and Advanced Utility Systems proudly announce a strategic partnership to elevate customer experience. This partnership merges KUBRA’s customer experience ...

Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA and Systems & Software (S&S) proudly announce a strategic partnership that combines their respective industry strengths to elevate the utility customer experience.

HARTFORD, Conn. — Northeast Utilities Service Co. is halfway through a four-year project to consolidate three customer information systems into one and six call centers into two facilities. The energy ...

Head's up, ComEd customers: Your account is about to change, and you may need to take action in order to make sure your payments are correctly applied to new bills. ComEd, the largest electric utility ...