Nida is a tech and telecom journalist with more than five years of writing experience. She graduated from the University of Toronto with a BA in journalism. Anyone who has stayed with any company ...

You may have heard that Verizon has given special discounts to loyal subscribers over the years. Is there any truth to this, and is there really a discount for loyal customers? The answer is a bit ...

Now is an excellent time for brands to rethink how they invoke and nurture customer loyalty and even use it as a one-time way to entice new customers. For too many brands, loyalty programs are ...

Verizon is reinstating discounts for some customers who threaten to leave the carrier. The retention discounts are triggered by initiating a transfer PIN from within the My Verizon app. After emailing ...

Discounts have always been a go-to strategy for attracting and retaining customers. When competition heats up and capturing customer attention becomes more challenging, many brands fall back to using ...

We may earn a commission when you click links to retailers and purchase goods. More info. Yeah, it’s happening as expected – Verizon is ending the loyalty discounts that so many of us have enjoyed for ...

Just about everyone has a key chain full of plastic cards for discounts at various stores. The traditional loyalty offerings from many retailers involve collecting lots of customer data, but companies ...

Convenience retailers can drive margins and long-term value through personalization, artificial intelligence and gamification. In this way, personalization is becoming a loyalty differentiator in the ...

Retailers are using AI to quietly do the heavy lifting in the background, matching people with the right products, content ...