Your companyâ??s level of responsiveness in serving your customers can be evaluated from three perspectives: speed of service, sensitivity to customer concerns and awareness of changes in the general ...

For a long time, brand leadership centered on experience and long-range thinking. Those qualities still matter, but a new ...

Customer responsiveness is about being fast and right. The value of being right is obvious - customers get something that meets their needs. But the value also depends critically on the speed with ...

BANGALORE, INDIA: Customer service has become a critical component for any enterprise to be a winner. Avaya GlobalConnect, a provider of intelligent communications solutions, systems and services, ...

Happy customers are the key to a company’s success. Happy customers bring more publicity, money, and innovation, which leads to growing profits for the company. Many companies have found that making ...

The Marketing Society's Manifesto defines the role of marketing as creating sustainable growth by understanding, anticipating and satisfying customer need. But experience tells us that it is easier to ...

FREDERICK, Md., Nov. 6, 2025 /PRNewswire/ -- ACDi, a leading U.S.-based electronics manufacturing services (EMS) provider, today announced it has received the Service Excellence Award for ...

NIIT, one of the largest IT trainers in Asia, has been conferred with the AvayaGlobal Connect Award for Customer Responsiveness in the Educational Institutions category. According to a survey ...

Guided by the principles of a Bank of Sustainability, KBank unveils its strategic directions which focus on business growth, customer responsiveness and enhancement of end-to-end work efficiency; it ...