How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...
Customer-centric service. Exceptional customer service puts the consumer first. Successful brands listen to their customers and deliver on their needs. The cost of poor support. A lack of care in ...
LOUISVILLE, Ky. — Kentucky and Indiana are investing in additional RiverLink customer service representatives. On Thursday, the Joint Board and Tolling Body for the Louisville-Southern Indiana Ohio ...
Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Getting customer service right is something that I've always ...