Driving customer value isn’t just about external focus. It also requires empowering our employees. When every employee is equipped with the right information and tools—increasingly AI-enabled—they’re ...

CHICAGO, Nov. 13, 2025 (GLOBE NEWSWIRE) -- Frost & Sullivan (https://www.frost.com) named Basis the 2025 Customer Value Leader for the global demand-side platform (DSP) industry. A global business ...

ALPHARETTA, Ga., June 21, 2023 (GLOBE NEWSWIRE) -- Today, Aptean, a global provider of mission-critical enterprise software solutions, announced that it has received Frost & Sullivan’s Customer Value ...

Experts Explored How to Align Value Propositions with Customer Expectations at the Gartner CSO & Sales Leader Conference, May 20-21 in Las Vegas LAS VEGAS--(BUSINESS WIRE)-- Seventy-three percent of ...

Launch dates don’t build customer loyalty—outcomes do. Here's why CX leaders are shifting from velocity to impact. Across boardrooms and executive status meetings, there’s a familiar drumbeat: “Are we ...

Traditionally, HR has been viewed as a discipline focused on internal corporate and employee processes. This means company leaders often overlook the opportunities we have to positively influence ...

The 2025 U.S. Open delivered a master class for golfers and procurement leaders alike. When thunderstorms on June 15 transformed golf's most demanding major into what many called "unplayable", J.J.

In the satisfaction survey, however, the focus remains on customer-reported experience rather than feature checklists alone. By presenting category leaders for overall satisfaction and value, the ...

LAS VEGAS--(BUSINESS WIRE)--Seventy-three percent of CSOs are prioritizing growth from existing customers for 2025, according to a survey by Gartner, Inc. In a survey of 243 CSOs and senior sales ...