Business intelligence firm ThoughtSpot Inc. today announced a fresh batch of features aimed at pushing analytics beyond dashboards and into customers’ applications and workflows. The rollout includes ...

In today's fast-paced digital world, businesses are constantly racing to deliver cutting-edge products that captivate the ever-demanding consumer market. Countless hours and vast resources are ...

Though only 23 percent of U.S. online adults are comfortable giving up personal information to generative artificial intelligence tools, companies will need to integrate advanced AI systems into ...

Gil Feig is the Co-Founder and CTO of Merge, a leading unified API platform. Previously, Gil was the Head of Engineering at Untapped. Deciding whether to outsource your customer-facing integrations ...

In a rapidly evolving digital economy, companies are increasingly entering into collaboration agreements with “technology partners”—providers of customer-facing platforms—to deliver integrated digital ...

Large language models (LLMs), the underlying technology behind generative artificial intelligence, are helping make contact centers much more efficient. But at this point in time, they are not being ...

The global leader in developer tools for internal business applications now offers a long-awaited platform for building external-facing apps, already being implemented at hundreds of companies. SAN ...

The reverse mortgage industry is evolving its AI strategy from internal efficiency tools to customer-facing applications. Companies are carefully implementing these technologies with wholesale ...