With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

While Microsoft already is selling its new Dynamics 365 suite for enterprises, three of the pieces -- Marketing, Sales, and Customer Service -- of the Dynamics 365 Business suite targeted at small and ...

Microsoft's Dynamics 365 service offers an ever-growing set of AI tools that helps businesses manage many aspects of their business, such as customer and sales insights. Today, Microsoft announced ...

Microsoft is expanding its Dynamics 365 ERP/CRM portfolio with more apps in the human capital management (HCM) space. Microsoft introduced its first dedicated HCM application in April, called Dynamics ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Cosmos Data Technologies, the official reporting and analytics platform built specifically for Microsoft Dynamics 365 Business Central cloud, today announced native connectivity to Microsoft Dataverse ...

For starters, the cloud-based CRM/ERP software has some surprising integrations with PowerApps, Microsoft's low-code developer environment. As someone who has been writing about Microsoft since the ...