NPS, or Net Promoter Score, is a key metric to measure brand experience. NPS measures the likelihood of employees, customers, or to recommend your business to others with a one-question survey. For ...

For too many companies, workplace culture is a hazy concept. It's usually something they claim to value yet struggle to quantify or improve meaningfully. Excite Media, however, has taken a different ...

Achieving a balance between organizational health and individual performance is critical for long-term success. Two key tools that help organizations achieve this are the Employee Net Promoter Score ...

The employee survey is a commonly used HR tool to gauge employee sentiment around a wide range of issues related to work experience — from management practices to development opportunities, to ...

In 2022, I had a period of time where the Employee Net Promoter Score (eNPS) for my team was lower than normal. Though not disastrous, I wanted to make sure my team was happy and engaged. As part of a ...

One of the first things I did as the new CEO of Canopy was to measure the employee Net Promoter Score (NPS). I needed to quickly get a picture of how our employees were feeling and what improvements ...

The connection between engaged associates and improved business results is, by now, undeniable. Gallup reports that organizations with more engaged employees are not only 10 percent more profitable ...