Freshworks brings together a suite of products for businesses, including Freshdesk, Freshservice, Freshsales, and Freshcaller under the new umbrella brand Leading SaaS customer support company ...

The offering -- dubbed FreshMobile -- enables users worldwide to resolve tickets, manage email templates and respond to customer queries from an interface catered to tablets and smartphones. Unlike ...

The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Bengaluru: Freshdesk Inc., a start-up that provides customer support platforms for enterprises, has acquired Konotor, which helps businesses reach their consumers through a chat interface from within ...

MOUNTAIN VIEW, CA--(Marketwired - October 04, 2016) - Natero, the data-driven Customer Success company, today announced that Freshdesk selected Natero as its Customer Success Management Platform.

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Tiger Global Management-backed Freshdesk Inc has acquired in-app customer support platform Konotor for an undisclosed amount. Konotor allows businesses to talk to their mobile app users by creating a ...