Even today there is still controversy as to who actually invented the telephone. One thing is clear though, since the invention of the telephone the way we do business has changed dramatically, and ...

Whether an inbound call center that processes orders, provides dispatch services, offers help desk support, or that acts as an answering service transferring calls to appropriate representatives, or ...

From databases and call management software to workstations and headsets, call center technology should be able to meet any and every one of your needs. Some providers even make available such ...