A single outage can spiral into hours of downtime, frustrated customers, and significant revenue loss across your business. And even the most skilled teams can be hampered by a weak operational ...

The Warrior’s Rest Foundation provides training to first responders in Oklahoma to better cope with the emotional and mental challenges of traumatic incidents. On Monday, immediately following a ...

Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

An "incident" is defined as unplanned downtime, or interruption, that either partially or fully disrupts a service by offering a lesser quality of service to the users. If the Incident is major, then ...