The FEMA Emergency Management Institute’s (EMI) Curriculum Management Branch offers the Independent Study Program (ISP). This is a distance learning program which offers training, free of charge, to ...

Effective hotline incident management is one of the most important activities an organization can do to show their workforce that input is valued and issues of misconduct will be addressed. Strong ...

Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

Incident Management (IM) is hardly a new component in enterprise IT, but in today’s world of increasing cloud-based applications, intelligent automation and unified approaches to communications, it is ...