For much of modern business history, power has meant control – over people, resources, and outcomes. It was defined by hierarchy and authority, celebrated within a narrow definition of success built ...

I recently met a new friend named Dana. He’s a Boston duck boat tour guide, a “conDUCKtor,” whose job is to educate people and have a great time while cruising the Charles River. At the Boston Duck ...

How well do you know the people you work with? How observant are you about their personalities, attitudes, schedules, work ethic or team interactions? Employee satisfaction often stems from a sense of ...

When an organization rewards love, love multiplies. I recently met a new friend named Dana. He’s a Boston duck boat tour guide, a “conDUCKtor,” whose job is to educate people and have a great time ...