Salvador Ordorica is the CEO of The Spanish Group LLC, a first-class international translation service that translates over 90 languages. Customer satisfaction is critical for business success in ...

The pandemic has forever changed the way we do things. It has forced shifts in how companies run their business, including shifts to working from home and adopting a less formal work environment. B2B ...

Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...

GRAPEVINE, TX, July 18, 2024 – Keywords Studios’ customer support platform, Helpshift, the established leader for AI-driven, consumer-first support for modern brands, today announced the launch of its ...

In today's interconnected world, businesses can no longer afford language barriers when it comes to customer support. Sravan Yella, from Hewlett-Packard, recently published a compelling study on this ...