Operationalizing voice of the customer (VoC) feedback data in real-time is essential for organizations aiming to improve customer satisfaction and loyalty, along with overall business performance.

Have you ever looked at a dashboard and thought "why is this data all wrong?" How about a stale report you could have sworn was updated just a few hours ago? If so, you're not alone. The solution to ...

Connected devices can generate valuable data streams that provide a wealth of knowledge which enterprises can employ to enhance product and service solutions. This potential for enterprises to ...

In the video presentation below, Joel Horwitz, Vice President, Partnerships, Digital Business Group for IBM Analytics, discusses what it means to “operationalize data science” – basically what it ...

Operationalizing data allows enterprises to optimize decision-making, deliver growth, and improve customer experiences, according to Mark Birkhead, firmwide chief data officer at JPMorgan Chase. In ...

WASHINGTON — The Inaugural Army Data Summit, an elite gathering of our organization’s most respected leaders, experts and industry professionals, will convene this May to delve into the evolving ...

Show attendees how to combine regulatory compliance with best practices in data privacy operations to create a winning data privacy operations strategy Identify the mix of internal, semi-external, and ...

Organizations know that leveraging data and insights to inform decisions leads to better outcomes. Surprisingly, though, Forrester finds that fewer than 10% of enterprises are advanced in their ...

The CSIS Economics Program is hosting a virtual webinar to discuss the future of data free flow with trust (DFFT) on Tuesday, March 14th from 8:15 AM - 9:15 AM EDT. In 2019, former Japanese Prime ...