As franchising moves into 2026, success will come down to getting the right balance between technology and the people behind ...

This paper, How People Use ChatGPT, represents the company’s attempt to document patterns of adoption, evaluate user behaviors, and provide a foundation for policymakers, industry leaders, and ...

The organizations that succeed—the 30% that actually achieve their transformation goals—don't have better technology. They ...

Overuse of digital gadgets harms teenagers, research suggests. But ubiquitous technology may be helping older Americans stay sharp. By Paula Span It started with a high school typing course. Wanda ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...