Six Sigma, as most people in the business world have heard by now, is a program and toolkit for improving quality in manufacturing processes. Originated by Motorola in the late 1980s, the Six Sigma ...

“Lean” methodology creates quality improvement and leadership capacity, which is currently missing in ambulatory care settings. Failure to create this capacity will minimize transformation efforts.

Objectives. This study investigates the use of data from automated systems within a large managed care plan to create indicators of clinical quality. Methods. Measures from the first year of Health ...

Quality is at the heart of manufacturing companies’ profitability. Quality drives revenues with its impact on brand image or customer satisfaction. Quality also determines costs, since preventing ...

Researchers found the methodologies used to determine length of hospital stays from infections vary considerably, according to a study published in Antimicrobial Resistance and Infection Control. For ...