The performance appraisal process can have a significant impact on employee morale and engagement. This evaluation method often provides valuable insights to managers and employees, helping companies ...

Quality should be at the center of your organization. Here’s how to define and maintain quality standards in every aspect of your business. Establishing a culture of quality within an organization is ...

The quality assurance organization of your business defines the procedures needed to achieve the desired level of quality, which workers in manufacturing then have to implement. Key factors in ...

A high-performance organization gets better results than its peers over time. These results show up in higher revenues and profits, highly satisfied customers, owners wanting to invest, employees who ...

Do you ever wish for a little extra oomph from your employees? Or hat you could find a way to improve work performance? Well, you’re not alone! In today’s fast-paced and competitive world, ...

Forbes contributors publish independent expert analyses and insights. I'm interested in people and the psychology of work and leadership. Weirdly, when it comes to nearly every large organization, the ...

Saint Louis University's health care quality and performance excellence graduate certificate is for students who want to focus on areas of health operations management, including quality improvement, ...

Organizations are nothing but a collection of people. How that collection of people connects with what they see, reveals—or conceals—opportunities for organizational performance. The word opportunity ...

Accountable care organizations (ACOs) face unique burdens to comply with CMS’s new quality reporting requirements as summarized in this 2021 MedCity News article. Challenges are particularly acute for ...