It's common for a small business not to have a centralized location; the small business owner saves money by not renting an office space and employees can work in any location they desire. However, ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Helping friends and family troubleshoot computer issues over the phone is sure to be a slow, frustrating process. This hidden iMessage feature will prevent headaches and save time. Jason Cipriani is ...

Both Windows XP and Vista come with remote control programs called Remote Assistance, but they’re too difficult for a novice to set up. As forum member smax013 explained on this question’s original ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. You’re at a family gathering when your grandparents start talking ...

Try the outlined troubleshooting steps below when a Remote Desktop client is not working or cannot connect to a remote desktop but doesn’t provide messages or other symptoms that would help identify ...

How to troubleshoot problems with Microsoft’s Remote Desktop Connection Your email has been sent Many technical issues with RDC require help from your IT staff, but you can troubleshoot certain ones ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

Windows Remote Desktop is a service that allows users to access a remote location computer, and if someone needs to work on that computer, this feature is very useful. However, the problem occurs when ...