Grocery stores promise speed with self-checkout, but shoppers can experience delays. Learn why self-checkout can waste time ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

Walmart spent years telling shoppers that scanning their own groceries was the future. Now the retailer is quietly ripping ...

There’s a lot of room for error—in particular, user error—at self-checkout. One shopper reacted to their own mistake at the self-checkout of their local Walmart store with a bold decision. They called ...

Was the convenience of self-checkout worth the cost? For Target, the answer appears to be a resounding “no.” After massive theft losses, the retailer is making a dramatic U-turn on self-checkouts, ...

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

Labor unions are renewing their push to place rules on self-checkout lanes in California stores. The latest proposal is a scaled-back version of a failed bill from last year, but business groups still ...

California lawmakers are again pushing to further regulate self-checkout lanes in grocery and drug stores, reviving a proposal that failed last year. SB 442, introduced by Sen. Lola Smallwood-Cuevas, ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...