ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

SANTA CLARA, Calif. - ServiceNow (NYSE: NYSE:NOW), a prominent player in the software industry with a market capitalization ...

ServiceNow fixed CVE-2025-12420, a critical flaw that let unauthenticated attackers impersonate users on its AI Platform.

Fairfax, Virginia, May 01, 2025 (GLOBE NEWSWIRE) -- Voice2Me.ai today announced the debut of the industry’s first multimodal AI agent platform for ServiceNow and beyond. Building on the company’s ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, ...

First use cases put AI agents to work to autonomously solve some of the most common, labor-intensive workflows in customer service and network operations Built on NVIDIA AI, ServiceNow’s intelligent ...

Latest breakthrough on the ServiceNow Platform acts as the AI agent control tower, one central location to analyze, manage, and govern AI agents across every corner of a business Powerful new AI Agent ...

Today, ServiceNow announced several new agentic AI capabilities for its platform: AI Agent Studio, which allows an organization to build and customize AI agents; pre-built AI Agents designed for IT, ...

AI Control Tower will enable enterprises to govern, manage, and secure AI agents, models, and workflows from one unified platform. ServiceNow unveiled a centralized command center the company says ...

ServiceNow Inc. is determined to maintain its position at the forefront of generative artificial intelligence innovation, announcing yet more capabilities today that it says will drive enterprise-wide ...

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...