Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of what happened, and what you should do now.

Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But without the ability to make phone calls or receive text messages, she couldn’t get in touch with her doctor or log into the provider’s patient portal.

A sudden Verizon service disruption has left many mobile users across the United States without normal connectivity, prompting phones to switch into SOS mode and raising concerns a

A outage in the Verizon network left millions across the country without service for 9 hours, including a large portion of Atlantans. What we know.

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to humans.

Verizon said some of its wireless services were down Wednesday, leaving many customers without access to voice and data services.