As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..

As enterprises integrate AI-powered virtual assistants, they must ensure security and data privacy and have a clear plan for how and why this technology is being adopted. AI-powered virtual assistants ...

The post Virtual Assistant Delivered Every Task Perfectly, But When Their Boss Began Deducting Their Hours For No Reason They ...

The landscape of the legal industry is changing rapidly. Like most industries in the digital age, the legal profession seeks new and innovative ways to streamline operations and provide the best ...

Editorial Note: Talk Android may contain affiliate links on some articles. If you make a purchase through these links, we will earn a commission at no extra cost to you. Learn more. Virtual assistants ...

Meet Starr Barrett and her 20-year-old daughter, Essynce, the founders of Essynce Virtual Assistants (EVA), a Black-owned virtual administrative support service designed to help other small businesses ...

GM provided fresh details of its collaboration with Google Cloud to bring new artificial intelligence (AI) technology to its OnStar Interactive Virtual Assistant (IVA), a process that has been ongoing ...

Rebecca Morassutti went from experiencing corporate burnout to being a successful virtual assistant. Adopting a retainer-based model increased Morassutti's earnings and allowed her to be more flexible ...

Clients hire virtual assistants to tasks off their plates. VA’s support and sometimes run the back end of a client’s business so that the founder can concentrate on growth and high-level strategies.

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...