Patient experience year outlook 2026 highlights new HCAHPS survey data on team communication and electronic responses to improve care quality.

The latest AHA Market Scan Trailblazers report, “The Smart Hospital of the Future: Connecting Systems, People and Technology,” outlines how hospitals are advancing toward more connected, data-driven ...

She has several hospitals nearby, but no clear way to compare them. That’s until she learns of a new free tool called ...

The patient overwhelm problem tuning shows 70% of patients tune out messages; hospitals must unify communications to improve engagement and outcomes.

Electronic medical records (EMRs) have been a tremendous benefit in exam rooms across the country, creating secure patient ...

The partnership will provide Mosaic access to real-time feedback to help leaders anticipate patient needs and improve care.

Stewart Memorial Hospital and Clinics has received the NRC Health Excellence in Patient Experience Award in the Critical ...

If you had to describe a hospital’s mission, philosophy and guiding light with a single word, safety would sit at the top of ...

A new survey found sitting in the waiting room for more than 30 minutes, inability to speak with a human being and difficulty scheduling an appointment are the top three doctor’s office “turn-offs.” ...

In the end, the most trusted practices aren’t the ones without criticism; they’re the ones that never stop learning from it.

Robertson has seen a “big movement” of influencers on social media encouraging people to come off their medicines for conditions such as ulcerative colitis—suggesting, for instance, that it can be ...

Dutch hospitals are generally receiving strong approval from patients and local residents, with average ratings reaching 7.9 ...