No doubt about it, children can frustrate the heck out of their parents. If you are in a conflicted custody situation, then you can multiply that feeling of frustration by ten. If you are a targeted ...

A reader wrote in recently and I noticed that she tended to use negative labels to describe herself. She is not alone: Many of us, particularly those who suffer from major depression, bipolar ...

Learn how to use negative labels to neutralize emotions in negotiations. Discover self-labeling techniques with expert negotiation insights from The Black Swan Group. People in Denmark 'stunned' by ...