Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...
The training tool provides an opportunity for staff to draft assertive statements for 31 possible situations in which staff should speak up about a patient safety risk. The tool also includes 31 ...
Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...