Use Messenger if your customers spend a lot of their time on Facebook. Use the Messenger API for marketing and engagement programmes on Instagram. You can use the WhatsApp …

When a customer interacts with your ads in a way that indicates they may have made a purchase from your business, we may ask them to rate and review their purchase experience. This …

Grow your business with conversations on Messenger. Use Messenger to broaden your reach, connect with customers and deliver standout customer service.

With a Facebook Page, you can manage all aspects of your business to keep customers updated, publish and promote content, connect people with your products and deliver seamless …

Customer relationship management (CRM) software allows businesses to build and manage relationships with prospective and current customers. Integrating your CRM or other customer …

About customer lifetime value Only use customer lifetime value if you track customer lifetime value or you're interested in creating a value-based Lookalike Audience.

If you're changing your checkout method to Checkout on Facebook and Instagram, you'll need to provide information about your business to set up your delivery, customer service and payouts …

Lead ads are designed to help you find people who may be interested in your products or services and collect information from them. Learn about the different types of lead ads.

Discover tools, resources and insights to grow your small business. Reach and connect with potential customers and get a personalised marketing plan to reach your business goals.

The brand’s customer service agents provided consultations and made product recommendations directly within the Messenger chat to help people find suitable products. The creative for the …